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Change Booking

Reminders
  • For bookings that include travel insurance, please note that your insurance cannot be ammended online. If you proceed with this change, you will need to notify your respective insurance call centre to update your policy information.
  • For Singapore Customers: ACE Tiger Purrtection travel insurance is non-cancellable and non-refundable. Please contact ACE Insurance Singapore Pte. Ltd., via Travel.SG@acegroup.com
  • For Singapore Customers: Chartis Tiger Purrtection travel insurance is non-cancellable and non-refundable. Please contact Chartis Singapore Insurance Pte. Ltd., via tigerchanges@chartisinsurance.com
  • For Australia Customers: ACE Tiger Purrtection travel insurance AU cancellation is up to 14 days or prior to departure, whichever is earlier. However, the wording below does not preclude this additional condition. Please contact ACE Insurance Australia Pte. Ltd., via Travel.AU@acegroup.com
  • For Australia Customers: Chartis Tiger Purrtection travel insurance cancellation and refund available up to 14 days after purchase. Please contact Chartis Australia Insurance Limited, via traveladmin@chartisinsurance.com
  • For Philippines Customers: ACE travel insurance is non-cancellable and non-refundable. Please contact ACE Travel Insurance via Travel.PH@acegroup.com
  • For Indonesia Customers: ACE travel insurance is non-cancellable and non-refundable. Please contact ACE Travel Insurance via Travel.ID@acegroup.com
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